Privacy Policy

Last updated: May 2026

At NISIA, we are committed to protecting your privacy and ensuring that your personal data is handled securely, transparently, and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from www.shopnisia.com.

1. Data Controller

BPTEX, LDA
NIF: 515129739
Rua D. Frei Bartolomeu dos Mártires, 154
4740-419, Esposende, Portugal
Email: info@shopnisia.com

2. Personal Information We Collect

When you use our website or place an order, we may collect the following personal data:

  • Name and surname
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Purchase history
  • Account login details
  • Device and browser information
  • IP address and website usage data
  • Marketing and communication preferences

Payment information is processed securely through trusted third-party payment providers. We do not store full payment card details.

3. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders
  • Manage payments, returns, and exchanges
  • Communicate with you regarding your purchase
  • Provide customer support
  • Improve our website, services, and customer experience
  • Prevent fraud and maintain website security
  • Send marketing communications, newsletters, and promotional offers (only where legally permitted or with your consent)
  • Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Your consent

You may withdraw your consent to marketing communications at any time.

5. Sharing Your Information

We may share your personal data with trusted third parties necessary for operating our business and providing our services, including:

  • Shopify (our ecommerce platform provider)
  • Payment providers
  • Shipping and logistics partners
  • Analytics and marketing providers
  • IT and website service providers

Your personal data will never be sold to third parties.

Some service providers may process data outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

6. Shopify

Our store is hosted by Shopify Inc., which provides the ecommerce platform that enables us to sell our products and services.

Shopify may process personal data in order to provide and improve its services, including payment processing, fraud prevention, analytics, and website functionality.

For more information about how Shopify handles personal data, please visit Shopify’s Privacy Policy:
https://www.shopify.com/legal/privacy

7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic, and personalise advertising and content.

These technologies may collect information about your browsing behaviour, device, and interactions with our website.

You may manage or disable cookies through your browser settings.

For more information, please refer to our Cookies Policy.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Comply with legal, tax, and accounting obligations
  • Resolve disputes and enforce agreements

9. Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability
  • Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at info@shopnisia.com.

10. Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send you updates about new collections, launches, campaigns, and promotions.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

11. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, misuse, loss, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure.

12. Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

13. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties.

We encourage you to review their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices.

Any updates will be published on this page with the revised effective date.

15. Contact

If you have any questions regarding this Privacy Policy or how your personal data is processed, please contact:

BPTEX, LDA
info@shopnisia.com